Return and Refund Policy
Return and Refund Policy
Last updated:
Thank you for shopping at [INFLATABLEKING DOM WATCHES]! We appreciate your business and want to ensure your satisfaction with every purchase. Please read our policy carefully to understand your rights and responsibilities when returning or requesting a refund for a product.
Returns
You have [7-10] days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate a return, please contact our customer service team at [+1(817) 691 1396] to obtain a return authorization (RA) number. Returns without an RA number may not be accepted. Once you have received your RA number, please package the item securely and include the RA number on the package.
Please note that the customer is responsible for return shipping costs unless the return is due to our error (e.g., wrong item shipped, defective product).
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Exchanges
If you need to exchange an item for a different size, color, or model, please contact our customer service team at [+1 (817) 691 1396] to arrange an exchange. Similar to returns, exchanges must be initiated within [7-10] days of receiving the item and must be in unused condition with original packaging.
Exceptions
The following items are not eligible for return or refund:
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Gift cards
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Personalized or customized items
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Items purchased during clearance or final sale events